Performs duties under general supervision but works independently to achieve specified outcomes. The Systems Analyst maintains, installs, and repairs PCs/UNIX computer systems and varied lab test instrumentation. The System analyst performs proper installation and maintenance to ensure normal operation of computer systems and lab test equipment.
- Laboratory computing, operating system and electronic equipment installation, maintenance and administration, including diagnosing, troubleshooting, and coordinating repairs and upgrades as necessary
- Works closely with ECS laboratory support staff
- Manages and maintain Omni locks on all department owned room
- Works with faculty to determine product and solutions specifications, procurement, and evaluation of new computing and electronics equipment
- Orders parts and supplies and assembles student lab kits, maintains materials stock in labs
- Supports faculty and student with PCB design
- Implements hardware or software to enhance the current system and to update any existing hardware and software
- Installs and support office desktop and laptop computers using Windows, Linux and OS X operating systems for faculty and staff
- Works closely with Engineering Computer Services (ECS) desktop
- Manages projects according to department needs of new system or technology implementation
- Screens, hires, and mentors student assistants
- Maintains and monitor inventory of lab parts and equipment for all courses/projects
- Provides components and parts to students for their lab sessions
- Has thorough understanding of server administration in both Windows and Linux, as well as supporting applications that run on these platforms
- Manage department owned license, camera, and database server
- Has a fundamental understanding of networking and internet protocols
- Works with ECS to resolve department networking issues
Knowledge, Skills & Abilities
- Ability to replace Omni lock batteries
- Ability to create artwork for multilayer PCB, train students on PCB design, maintain PCB mill; and work with PCB vendors
- Ability to analyze/evaluate current systems, recommend improvements and implement the new system whether it is hardware or software
- Ability to research and suggest the best suited systems to the requester
- Ability to provide support for the listed operating systems and is familiar with the debugging techniques for common problems users will encounter
- Ability to independently solve problems or initiate support requests with ECS and/or operating system vendors
- Ability to oversee projects using the SDLC methodology
- Ability to evaluate, design, develop, implement, and maintain new systems
- Ability to develop execution plans for projects
- Ability to compare, analyze and suggest systems, equipment, and parts to purchase and use
- Knowledge of installing and maintaining software licenses on servers
- Ability to setup and maintain camera server for all department owned cameras
- Knowledge in SQL and maintaining databases
- Ability to provide support for wired and wireless networking
- Ability to independently solve problems or initiate support requests with ECS and/or networking vendors
- Knowledge in Ethernet protocols, VPNs, VLANs, and other networking hardware and software infrastructure
- Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
- Three years of experience supporting information systems and technology
- Five or more years with experience in information technology including database design, system integration, computer hardware, virtual systems, implementation and project management of information technology with professional, business or municipal systems
- Experience providing customer services support
- Experience in a University or college environment
Classification: Information Technology Consultant - Career
Anticipated Hiring Range: up to $5,790/month
CSU Hiring Range: $4,372/month - $10,792/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
*This position is open until filled*
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to firstname.lastname@example.org.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at email@example.com.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at firstname.lastname@example.org.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).