Job Summary

Reporting to the Director of Operations and Strategic Initiatives, the Director of the Event Management Office (EMO) provides strategic leadership and operational oversight for the university’s centralized event management function. The incumbent establishes and manages a campus-wide intake, approval, compliance, and coordination system for all events involving university facilities for the Vice President of Student Affairs' Office.

The Director ensures policy compliance (including Time, Place and Manner requirements), cross-divisional coordination, equitable space access, risk mitigation, service alignment, and implementation of standardized fee and cost-recovery frameworks. The position serves as the university’s central point of contact for internal and external event inquiries and leads the modernization of event scheduling systems, workflows, and campus calendar governance.

Key Responsibilities

• Establish and operationalize centralized EMO structure
• Develop policies, procedures, and governance framework
• Lead cross-divisional steering/advisory committee
• Define risk tiers, compliance standards, and routing protocols
• Provide executive-level recommendations regarding space governance and event prioritization
• Oversee implementation of a centralized intake and approval workflow
• Ensure consistent application of TPM, risk, safety, and university policies
• Coordinate routing to Risk Management, University Police, Dean of Students, Facilities, and other stakeholders
• Exercise escalation authority for high-risk or complex events
• Maintain audit-ready documentation and compliance records
• Establish service-level expectations for campus support units
• Reduce duplicative administrative effort across divisions
• Ensure early notification and coordination with service providers
• Resolve interdepartmental scheduling conflicts
• Implement tiered rate structure (RSO, Affiliate, Fully Costed, Commercial)
• Develop and oversee reservation fee framework
• Recommend fee waivers and cancellation policies
• Provide oversight of EMS, Ad Astra, StarRez coordination strategy
• Lead selection and governance of centralized campus event calendar
• Establish reporting dashboards and analytics
• Identify automation and workflow efficiencies
• Develop training programs for planners and service units

Knowledge, Skills & Abilities

• Comprehensive knowledge of event management operations in a higher education environment
• Knowledge of university risk management, safety, and compliance frameworks
• Knowledge of cost recovery, fee structures, and public institution financial policies
• Strong leadership and organizational development skills
• Ability to develop and implement policies and operational frameworks
• Strong analytical and problem-solving skills
• Ability to implement and manage technology systems and workflow platforms
• Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

• Bachelor’s degree from an accredited institution
• Five (5) years of progressively responsible leadership experience in event management, operations, project management, logistics, university administration, or related field, including supervision of staff and cross-functional coordination

Preferred Qualifications

• Experience implementing centralized scheduling systems (EMS, 25Live, Ad Astra, or similar)
• Experience in public higher education
• Experience developing cost recovery or fee frameworks
• Experience leading organizational change initiatives
• Experience overseeing compliance review processes     

Compensation

Classification: Administrator II
Anticipated Hiring Range: $9,673/month - $10,000/month
CSU Salary Range: $5,053/month - $16,221/month

The final hiring salary will be commensurate with experience.

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: April 23, 2026 through May 10, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.