Job Summary

Under the general supervision of the Assistant Director of Student Outreach and Recruitment, and reporting to the Senior Director of Student Outreach and Recruitment, the Dual Enrollment and Spartan East Side Promise Admissions Counselor develops and implements outreach, recruitment, and student success programming for prospective and incoming students. This role serves as a primary point of contact for the Spartan East Side Promise (SESP) program and Dual Enrollment initiatives, working closely with local school districts, families, and campus partners to support college readiness, transition, and retention. The incumbent leads workshops, coordinates programming, and provides advising and guidance to students navigating the admissions and enrollment process.

Key Responsibilities

• Develop and deliver outreach programming to promote college readiness, admissions requirements, and dual enrollment opportunities
• Build and maintain partnerships with local school districts, counselors, and community organizations
• Advise prospective students and families on CSU and SJSU admissions requirements and processes
• Coordinate and participate in recruitment events, workshops, school visits, and campus programs
• Design and facilitate transition and yield programming, including summer bridge and orientation-related efforts
• Provide individualized and group advising to support student transition, retention, and success
• Serve as liaison between students, families, and campus departments to connect students with resources
• Support communication strategies, including email, social media, and outreach campaigns
• Assist with program evaluation, needs assessment, and continuous improvement efforts
• Participate in Enrollment Management initiatives and support divisional events and projects

Knowledge, Skills & Abilities

• Ability to communicate with constituents in a professional and respectful manner
• Excellent oral and written communication skills
• Knowledge of methods, procedures, practices and activities of the program area; English grammar, business writing, punctuation, spelling and arithmetic
• Ability to compose and appropriately format correspondence and reports
• Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees and external agencies
• Ability to interpret and apply program rules and regulations
• Ability to reason logically
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data
• Ability to guide potential students, parents, high school and staff individually and in group settings, referring to pre-admissions counseling when necessary
• Skills in problem-solving and conflict resolution
• Demonstrated ability and strong desire to provide assistance to students of diverse backgrounds
• Ability to utilize campus and external resources available to students
• Demonstrated ability to plan, coordinate and conduct basic research
• Awareness of the difficulties students from non-traditional backgrounds encounter at a major university
• Understanding and sensitivity to anxieties students experience in writing and the adjustment to college-level work
• Up to date knowledge of learning assistance and student support field
• Strategic thinking skills and ability to evaluate multiple perspectives
• Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations

Required Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field
• Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Preferred Qualifications

• Upper division or graduate coursework in counseling techniques or related field preferred, interviewing and conflict resolution where such are job related
• Experience working in outreach and recruitment in a higher education institution
• Experience presenting to large and small audiences
• Experience working in a K-12 or higher education enrollment services environment, preferably in admissions, counseling, or pre-college programs
• Excellent written communication skills
• Experience in communicating admissions and or student services policies and procedures to prospective constituents

Compensation

Classification: Student Services Professional II
Anticipated Hiring Range: $5,087/month
CSU Salary Range: $5,083/month - $7,228/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: March 17, 2026 through March 31, 2026. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.