Job Summary

Reporting to the Director of Resources and Operations for the Lurie College of Education and receiving work lead from the Associate Resource Analyst, the Administrative Support Coordinator II will work under direct supervision to provide administrative support for the Academic Resource Office and the Deans Office. Position responsibilities may include providing accurate, timely and consistent support for the faculty research, Institute for Emancipatory Education and other college ORUs; serve as the initial contact and provide customer service to students, faculty, administrators and the community. Other work tasks include completing payments, preparing new hire packets, front line receptionist, and other various tasks associated with the Academic Resource Office and the Deans Office.

Key Responsibilities

• Process appointment forms, requisitions, purchase orders and other related expenses for faculty research accounts which may include RSCA Fund, Tower Foundation and/or Research Foundation.
• Keep track of account balances for each faculty award and alert faculty of account details.
• Identify and determine cause of problems; develop and present recommendations for improvement of established processes and practices to Associate Resource Analyst.
• Create and maintain an electronic filing system for easy access by faculty, Associate Resource Analyst and DRO.
• Create and organize spreadsheets of trackable information and implement archival system for quick access and for data analysis.
• Provide administrative support for institutes and training units for Lurie College
• Oversee budgets for ORTUs and report to DRO and Associate Resource Analyst on a regular basis
• Support the Director of Resources and Operations and the Associate Resource Analyst with daily operations of the Academic Resource Office.
• Backup office support for Dean’s Office.
• Act as front-line receptionist, answer phones, greet faculty, staff, students and visitors.
• Input required data into various databases for mentor teachers, faculty hires and budget spreadsheets.

Knowledge, Skills & Abilities

• Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling.
• Ability to compose and appropriately format correspondence and reports.
• Expertise in using office software packages (word processing, spreadsheet, database management), technology, and systems.
• Ability to perform accurately in a detail-oriented environment.
• Ability to plan and handle multiple work priorities, trouble shoot and organize work projects.
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
• Ability to quickly learn and apply a variety of state, federal, CSU, and SJSU policies and procedures.
• Ability to analyze and determine administrative routines and tasks needed for projects.
• Ability to analyze and report on trends (financial and operational) represented in historical data.
• Strong oral communication skills. Must possess excellent customer service and public relations skills.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to perform business math, review budgetary data, and make accurate projections requiring some inference.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• Completion of a high school program, technical/vocational program, or their equivalents.
• Three years of related office work experience.

Preferred Qualifications

• Demonstrated experience providing customer service.
• At least two years demonstrated experience handling multiple work priorities.
• Experience with DocuSign, MS Office, Adobe, Zoom, Google Suite and OnBase.
• Experience with SJSU systems FTS, CFS, CFS Data Warehouse, PeopleSoft, CSUBuy and CHRS.
• Experience preparing travel reimbursements, purchase requisitions, and purchasing transactions
• Experience in managing and tracking budget allocations and reconciling financial transactions.

Compensation

Classification: Administrative Support Coordinator II
Anticipated Hiring Range: $4,707/month - $5,096/month
CSU Salary Range: $4,058/month - $6,653/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: September 23, 2025 through October 7, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.