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NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide policy can be found at https://calstate.policystat.com/policy/13116180/latest/ and questions may be sent to jobs@sjsu.edu.

Director, IT Program Management & Operational Excellence

Apply now Job no: 539661
Work type: Management (MPP)
Location: San José
Categories: MPP, At-Will, Full Time, Information Systems & Technology

 

Job Summary

This position reports to the AVP, Strategic Planning and Portfolio Management as a member of the SJSU IT Leadership Team. The incumbent assists the AVP in strategic planning, annual planning, operational excellence, business operations and human resources related activities while working in collaboration with leaders in IT to support the diversity and inclusion strategies.

The incumbent is responsible for the overall project and portfolio management function by providing leadership, coordination, and management of the PMO & Business operation processes and functions. Directs and manages the day-to-day operations of the PMO & Business operations teams including budget management. This position is also responsible for marketing SJSU IT strategies encompassing all available channels including traditional PR, digital communications and more and oversees the technical writing function. A critical success factor for this role is to establish trusted business relationships across SJSU IT, ensuring there is alignment between the strategies, goals and direction of the university and of IT.

This position serves as a member of the SJSU-IT Leadership Team and works in collaboration with leaders in SJSU-IT to support budget planning and management, identifying and prioritizing technology-driven ideas across the ecosystem, as well as leading process improvement efforts across campus by leveraging technology and continuously advancing toward future technological directions.

 

Key Responsibilities

  • Strategic & Operational Planning
  • Oversee SJSU IT marketing strategy and process
  • Business & Operational Leadership
  • Program & Portfolio Management
  • Oversight Accessible Technology Initiative (ATI)

 

Knowledge, Skills & Abilities

  • Ability to shape a strategic vision, drive execution and lead change
  • Strong leadership skills and outstanding negotiating, influencing, consensus-building and conflict resolution skill
  • Excellent understanding of process management, standards creation and implementation, standards documentation and measurement
  • Skills in Information Technology strategic planning
  • Strong ability in IT budget management
  • In depth knowledge in IT strategic planning, annual planning and service planning
  • Skilled in managing initiatives or programs to promote diversity and inclusion in a large organization
  • Strong knowledge of Program Management principles, practices, and procedures
  • Ability to lead and manage program and change implementations in alignment with IT best practices
  • Ability to effectively manage performance, engage team members, provide coaching, champion growth and respond to situations affecting staff
  • Knowledge of agile software development methodologies and productivity tools (e.g. JIRA)
  • Strong skills in implementing technology solutions to support compliance requirements

 

Required Qualifications

  • Bachelor’s Degree in Business Administration or related field
  • Seven (7) years of progressive experience in IT management; Five (5) years of relevant experience in leading IT PMO and budget management

 

Preferred Qualifications

  • Experience in leading IT strategic & budget planning
  • Experience in managing IT communication and marketing

 

Compensation

Classification: Administrator III
CSU Salary Range: $6,563/month - $21,066/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

 

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 16, 2024 through May 30, 2024 This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

 

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

 

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

 

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment, and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

 

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

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Last Updated Apr 11, 2023