Reporting to the Assistant Bursar, the Accounting Technician is responsible for the following duties: Third Party Sponsor process, which includes the set-up of external organizations, linking student accounts to the sponsor, invoicing the sponsor for payment and responsible for monitoring the payment receipt and reconciliation for sponsor accounts in the Bursar’s Office. This position is also responsible for processing direct deposit rejects, SmartPay chargebacks, posting university waivers and miscellaneous fees, and working with the College of Professional and Global Education office for Study Abroad programs. Provides quality customer service to students, parents, staff, sponsor and departments through a variety of communication modes and serves as a backup to the Refund Specialist.
- Create new organizational IDs (sponsor accounts) as needed
- Roll sponsor accounts each semester, in order to link student accounts to sponsor
- Verify incoming payments and prepare payment reports for Cashiering to post to Student Financials
- Reconcile sponsor accounts and verify sponsor refunds and post student account adjustments for sponsor non-payments
- Identify student sponsor collection accounts and work collaboratively with the Student Account Specialists to collect on sponsor non-payment accounts
- Process direct deposit rejects and returned checks and add miscellaneous charges for returned payments
- Work with College of Professional and Global Education Office and Office of the Registrar to accurately post charges, waivers and adjustments for incoming and outgoing study abroad students
- Post athletic scholarship awards for winter and summer terms and invoice athletics
- Prepare journal entries for eMarket rejects and collection agency payments
- Process SmartPay chargebacks
- Prepare Flywire 529 files for Cashiering to post to student accounts
- Post employee, Veteran, Study Abroad and non-resident fee waivers to student accounts
- Serve as a back-up to Refund Specialist
- Communicates with students, parents, employees and external agencies to provide information on student account activity
Knowledge, Skills & Abilities
- Thorough knowledge of the principles and practices of financial record keeping
- General knowledge of the basic principles of accounting
- Ability to adjust accounts and prepare documentation for various reporting systems
- Ability to independently do a variety of technical fiscal record keeping
- Ability to analyze data and draw logical conclusions
- Thorough knowledge of an automated billing receivable system
- Working knowledge of Google Docs/Sheets, Excel (including Pivot Tables) and database management
- Ability to compile, verify, and reconcile financial data
- Ability to perform accurately in a detail-oriented environment
- Ability to handle multiple work priorities, organize and plan work and projects
- Must possess excellent customer service and public relations skills
- Must be flexible to assist in other areas within the department during peak periods
- Ability to communicate with constituents in a professional and respectful manner
- Any equivalent combination of education and experience which provides the required knowledge and abilities
- Equivalent to four years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities
- Bachelor’s Degree in related field
- Experience within the CSU or public higher education
- Experience with PeopleSoft, Transact, and third-party payment systems
- Reconciliation experience
- Project management experience
Classification: Accounting Technician III
Anticipated Hiring Range: $4,792/month - $4,835/month
CSU Salary Range: $3,779/month - $6,632/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: October 27, 2023 through November 12, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).