*This is a temporary benefited two-year appointment with the possibility of extension*
The Career Communications Specialist will lead the planning, development, design, delivery, and assessment of instruction and engagement content revolving around career services resources and events to the Career Center’s five customers: students, employers, alumni, educators, and investors. In a higher-education environment in which over 85% of students identify career opportunity as the primary reason they seek a degree and employers consistently describe the challenge of finding skilled candidates, this role will strive to optimize awareness, communicate value, and facilitate service access to the Career Center’s customers through print, digital, and in-person content delivery.
- Collaborate with Career center staff to develop, design, and deliver discovery, instruction and engagement content for print, digital (email systems, web, video, monitors, social media), and live/in-person channels
- Serve as primary Career Center engagement content developer, writer, digital storyteller, and graphic designer for the Center’s website and learning environments, providing regular oversight of the online site calendar to ensure accurate and timely content
- Evaluate all instruction and engagement content for adherence to campus communication standards, policies, and the law
- Hire, train, and supervise the graphic design and/or video intern(s) for quality of output, adherence to standards, general work practices, and capacity to respond to queues
- Research customer needs and preferred methods of discovery and learning for our 5 primary customers: students, employers, alumni, educators, and investors
- Contribute to the development and enhancement of the career services instruction, engagement, and communication plans
- Collaborate with department leadership to produce engagement assets such as, but not limited to, annual impact reports, editorial calendar, and various communication assets to be delivered via different platforms
- As needed, update discovery, instruction, and engagement content on all platforms to reflect frequent feature changes in systems
- Evaluate engagement with and impact of content with primary customers
- Identify and continually refine discovery, instruction, and engagement content and channels based on analysis of impact
- Participate in staff/committee meetings and supports other major programs offered by the Center as needed
Knowledge, Skills & Abilities
- Demonstrated excellence in written communication
- Strong skill in effective communication with stakeholders to drive involvement, including identifying needs, responding efficiently and effectively, and interacting with diplomacy
- Skill in developing and publishing web content
- Skill in embedding elements such as images, videos, tables, and data feeds into web pages
- Skill in organizing websites for optimal navigation and in search-engine optimization
- Skill in video editing using various tools such as Camtasia, Adobe Premier Pro, Adobe Rush, or similar
- Skill in basic graphic design editing with Adobe Illustrator and/or InDesign, or similar
- Skill in generating, writing, and publishing e-news content
- Basic skill in database navigation
- Ability to take initiative and independently plan, prioritize and complete multiple tasks and projects with diverse stakeholders in a fast-paced setting
- Skill in the research, development and evaluation of instruction and engagement content
- Possess strong attention to detail
- Ability to adapt to changing priorities with a solution focus
- Ability to collaborate with and support a diverse team and organization
- Ability to share and receive regular feedback and apply that feedback to continuous improvement of services and programs
- Basic knowledge of technical troubleshooting and support tiers
- A bachelor's degree and/or equivalent training
- Two (2) years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
- Master’s degree in instructional design, communications, digital marketing, PR, journalism, advertising, or related fields
- Two (2) years of experience related to instruction and/or engagement content development
Classification: Administrative Analyst/Specialist – Exempt I
Anticipated Hiring Range: $5,078/month - $5,207/month
CSU Salary Range: $4,170/month - $7,545/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: January 10, 2023 through January 31, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to firstname.lastname@example.org.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at email@example.com.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at firstname.lastname@example.org.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).