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NOTE: The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The systemwide policy can be found at and questions may be sent to

Director, Accessible Education Center

Apply now Job no: 513827
Work type: Management (MPP)
Location: San José
Categories: MPP, At-Will, Full Time, Student Services


Job Summary

The Director of the Accessible Education Center serves as champion for universal student success and technical leader to the team of 16 staff professionals and numerous contract service providers delivering accommodation services to over 1,100 students with disabilities in on-campus and online courses. Reporting to the Associate Vice President for Health, Wellness, and Student Services, the Director is responsible for assessment of needs for students with disabilities, engaging students and the community in program/services delivery, leading department operational planning and program/service delivery, ensuring that all services comply with state and federal regulations and CSU policies, and optimizing fiscal and human resources within a comprehensive Accessible Education Center. Key services and programs led by the Director include Deaf and Hard of Hearing, Testing Accommodation, and the Center for Accessible Technology.


Key Responsibilities

  • Lead program and service delivery to a varied population of students with disabilities
  • Provide operational planning for the department consistent with the vision and goals of the division and university
  • Develop and implement policies that ensure compliance with university, state, and federal regulations
  • Maintain confidentiality of sensitive information and records
  • Establish and maintain accurate student and program records to satisfy university, state, and federal requirements with respect to service students with disabilities
  • Provide analytical program reporting to the campus and CSU System
  • Maximize productivity through use of appropriate tools; develop resources that create timely and efficient workflow
  • Work with other student services functions to coordinate workflow and activities to ensure a seamless operation
  • Develop communications and maintain guidelines and procedures to support the functions of the department
  • Prepare progress reports, informs supervisor or project status and deviation from goals
  • Ensure completeness, accuracy, and timeliness of operations
  • Interview, hire, training employees.  Supervise, evaluate, and train approximately 16 staff members with an additional 20 interpreters and 20 student employees


Knowledge, Skills & Abilities

  • Knowledge of state and federal disability laws relating to serving students with disabilities
  • Thorough knowledge of accommodations and support services typical provided to students with disabilities in postsecondary education
  • Knowledge of safety requirements for students with disability within a large public university
  • Skilled in managing a complex department operation and balancing priorities across programs, services, and projects
  • Skilled in navigating a complex work environment with numerous stakeholders and leadership levels to generate impact
  • Ability to interpret policies and laws regarding support for individuals with disabilities
  • Ability to interpret medical and diagnostic reports and draw service/accommodation implications from them as they relate to students with disabilities.
  • Ability to partner with community agencies that serve people with disabilities
  • Knowledge of assessment of student service and programs for people with disabilities


Required Qualifications

  • A bachelor’s degree in a related field
  • A minimum of five years of progressively responsible full-time work experience managing professional staff and overseeing a related student services program
  • Experience managing complex programs and organizations
  • Experience managing budgets


Preferred Qualifications

  • A master’s degree in a related field
  • A minimum of five years of progressively responsible full time work experience in a managerial role in a disability service delivery setting at a university level
  • Experience managing budgets up to $2 million
  • Experience developing and managing complex programs and/or organizations
  • Experience in the application of section 504 and the ADA in the higher education context
  • Experience assessing student services/activities as they relate to disabilities and using assessment results to make changes in services to students



Classification: Administrator III
Hiring Range: Commensurate with experience

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.



Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 5, 2022 through June 5, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated May 23, 2022