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NOTE: The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at and questions may be sent to

Administrative Support Coordinator I

Apply now Job no: 507445
Work type: Staff
Location: San José
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time


Job Summary

Works independently to perform duties under general supervision of the Director of School of Social Work and the Administrative Analyst to maintain the efficient operations of the School of Social Work.


Key Responsibilities

  • Oversees the office reception area
  • Answers and directs incoming phone calls to appropriate personnel
  • Serves as the School’s technology support point person, (e.g. web updates and content management, computer and equipment logins (i.e., with office computers, laptops, copiers, and phones), and general use of other technology (DVD players, projectors and monitors, cameras, scanners, virtual equipment, etc.)
  • Identifies, implements, and maintains up-to-date electronic software programs including office subscriptions to MS Office Suite, Adobe products, SPSS, etc.
  • Ensures functioning of office equipment and submits work orders for repairs
  • Maintains and reserves conference rooms, laptops, projectors, and other equipment for faculty members, and other departments on campus
  • Assists Faculty on day-to-day tasks
  • Manages and maintains the School directory both in print and electronic formats
  • Manages School mail, faculty/staff mailboxes, collection and delivery of special or confidential documents
  • Manages student records in both paper and electronic formats as needed
  • Assigns office space for part-time faculty each semester
  • Assists the School in developing and utilizing program application procedures
  • Coordinates collection and processing of electronic applications
  • Develops and integrates newer technology to further enhance admissions processes. (e.g. YouTube, podcasts, Facebook, and Twitter.)
  • Assists in the scheduling, hosting, and follow-up for informational sessions, orientations, and other related trainings
  • Assists with faculty meetings, agendas, and minutes Assists with faculty hiring including background check, scanning and uploading faculty appointment forms, setting up DocuSign, etc
  • Assists with course scheduling and SOTES selection
  • Assists with CSWE surveys
  • Processes students’ forms and e-filing of students’ forms, including but not limited to candidacy and graduation forms, changes of major, grading forms, and similar documents


Knowledge, Skills & Abilities

  • Professional attitude and work ethic
  • Ability to work in teams and independently
  • Thorough knowledge of methods, procedures and practices; English grammar, professional writing, punctuation, and spelling.
  • Ability to compose and appropriately format correspondence and reports
  • Working Knowledge of software applications: Word processing, spreadsheets, database management
  • Ability to perform accurately in a detail – oriented environment
  • Ability to handle multiple work priorities, organize and plan work and projects
  • Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
  • Ability to learn quickly and apply a variety of state, federal, CSU, and SJSU policies and procedures
  • Demonstrated Knowledge of Microsoft Office Skills
  • Advanced technology skills including familiarity with web technology, computer equipment, and multiple software applications


Required Qualifications

  • Completion of a high school program, technical/vocational program, or their equivalents
  • Two years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position


Preferred Qualifications

  • Some college
  • At least two years of administrative experience in office and/or educational settings



Classification: Administrative Support Coordinator I
Anticipated Hiring Range: up to $3,607/month
Salary Range: $3,064month - $5,148/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: December 15, 2021 through January 5, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Sep 13, 2021