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NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide policy can be found at and questions may be sent to

Program Director, Project Rebound

Apply now Job no: 540374
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


Job Summary

Reporting to the Associate Dean of Academics in the College of Social Sciences, the Program Director of Project Bound is responsible for maintaining and overseeing the day-to-day operations of the program, which includes, but is not limited to, facilitating the enrollment of all formerly incarcerated students who qualify for the program. The Program Director assesses each student's unique academic needs and familiarizes them with resources and services that will aid them in applying, matriculating, and ultimately graduating from San José State University. With the support of the Executive Director and Faculty Fellow, the Program Director acts as a liaison and will develop and maintain strong relationships and partnerships with faculty, staff, and administrators in various departments (such as Admissions, Evaluations, Financial Aid, CAPS, Student Success Centers, Career Center, etc.), local community colleges, and key stakeholders as well as partners in the external community (e.g., probation, parole, corrections, reentry services, and Santa Clara County Social services) that promote the success of Project Rebound. The Program Coordinator will undertake outreach promoting the program and will coordinate academic workshops for current and prospective students at SJSU on succeeding in higher education.


Key Responsibilities

  • Provide individualized pre-enrollment services to prospective Project Rebound students (e.g., academic assessment, financial aid advising) to help them prepare for admission to SJSU
  • Provide ongoing direction, support, and programming for enrolled PR students to maximize their opportunities for success in graduation and career planning
  • Communicate with parole and probation on behalf of current, graduated, and prospective students when necessary (both adults and juveniles). Program Director will selectively produce letters of support to the Board of Parole Terms, potential employers, and academic programs
  • Teach soft skills course to PR students
  • Seek to foster collegiality and mentorship amongst Project Rebound students
  • Recruit new and existing students for the program
  • Organize and/or attend outreach activities
  • Attend policy, advocacy, and community events to represent PR
  • Develop and distribute outreach publications to create easy pathways to enrollment at SJSU for formerly incarcerated students
  • Consult with Executive Director (ED) on development of annual budget
  • Manage accounts, providing regular budget reports to the Principal Investigator
  • Oversee purchases for the program, preparing and submitting all requisitions for contracts and purchase orders
  • Develop criteria for awarding emergency funding, tuition and textbook financial assistance to students
  • Assist ED in preparing annual Chancellor's report
  • Assist ED with fundraising and preparing reports for funders
  • Create regular reports for presentation to ED, Chancellor's Office, and other invested parties
  • Develop and maintain strong records and statistical data regarding outreach, applications, admissions, retention, nature of program participation, and graduation rates, as a means of evaluating the program and articulating the expansion of services available to clients
  • Lead staff and student volunteers/interns
  • Advise Faculty Fellow on how they can best support the chapter and students


Knowledge, Skills & Abilities

  • Ability to use independent judgment and deal with matters of a confidential and sensitive nature
  • Excellent organizational, interpersonal, writing, and communication skills
  • Working knowledge of Microsoft Word, Excel, Power Point, creating spreadsheets, graphs and relevant data for reports
  • Adequate knowledge of data collection and methods; and the ability to interpret statistical data compiled from program activities
  • Knowledge of the criminal justice and reentry system
  • Ability to advise students individually or in groups on varied and complex matters
  • Ability to communicate with constituents in a professional and respectful manner
  • Ability to maintain confidentiality and appropriately handle sensitive communications with students, staff, faculty, and external agencies.
  • Ability to provide high quality customer service in a high demand environment
  • Ability to set expectations, determine accomplishments, and results and evaluate performance
  • Ability to work in a fast-paced environment with the ability to provide high-level administrative support, multi-task and prioritize
  • Ability to analyze complex data and propose solutions
  • Ability to effectively train, develop & supervise staff
  • Ability to work collaboratively with students, staff, faculty, and administrators
  • Ability to analyze complex data and propose solutions
  • Skilled in assessment of program and student learning outcomes and ability to adjust programs from feedback
  • Ability to independently research answers to questions and make appropriate contacts of information and resolution of pertinent issues
  • Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations


Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling


Preferred Qualifications

  • Master's Degree
  • Experience overcoming barriers similar to those confronting the project’s target population (i.e., a formerly incarcerated person)
  • Two or more years of experience working with incarcerated and/or formerly incarcerated populations professional student services work experience (e.g., student advising)
  • Experience supervising other staff
  • Familiarity/experience with the Project Rebound program



Classification: Student Services Professional IV
Anticipated Hiring Range: $6,200/month - $6,900/month
CSU Salary Range: $6,019/month - $8,585/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: June 17, 2024 through July 1, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.


Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Apr 11, 2023