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NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide policy can be found at and questions may be sent to

Institutional Research Analyst III (2 Positions)

Apply now Job no: 528373
Work type: Staff
Location: San José
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Research


Job Summary

The Institutional Research Analyst III supports a wide variety of research projects that includes both simple and sophisticated data gathering, analysis, and reporting, which contributes to meeting institutional, federal and accreditation requirements. The position provides comprehensive data management, programming, and analytical support to Institutional Effectiveness and Strategic Analytics (IESA), Academic Affairs, and when appropriate other campus constituents related to institutional or system priorities mandated or required information, and accreditation. This role will perform complex research studies, and other requests that fosters better understanding of institutional efficacy. This position also coordinates the compilation and submission of institutional data to internal external organizations. The incumbent manages projects largely independently and will help coordinate and cross train IESA staff, which include other research technicians, research analyst/programmers, and student assistants. The position is responsible for maintaining the accuracy, validity, reliability, and usability of data delivered to stakeholders including supporting data literacy campus-wide.


Key Responsibilities

  • Report out institutional data to internal and external organizations related to institutional or system priorities, mandated or required information, and accreditation requirements.
  • Intake and manage data and research requests, and identify the appropriate group, support, and resources needed to ensure the request will be competently addressed.
  • Advise or develop appropriate theoretical framework, research designs, and methodological approaches to facilitate producing competent studies and valid and reliable outcomes.
  • Maintain and build relevant dashboards that are comprehensive and accessible for consumers to use.
  • Apply various data visualization techniques to develop user-friendly reports, dashboards, and presentations to communicate key trends related to various topics that highlight strategic initiatives at the institutional and system levels including assigned projects.
  • Develop systematic reporting capabilities, documentation, and web-based sites related to assigned projects to support operational continuity and institutional effectiveness.
  • Write queries, develop data management logic, and integrate data sources, as you build, clean, and standardize data sets for use to conduct various analyses and create reports and dashboards.
  • Investigate and analyze practices, programs, and policies including various key initiatives related to student success to measure effectiveness and/or impact.


Knowledge, Skills & Abilities

  • Knowledge and ability to use data information systems (e.g., PeopleSoft and Campus Data Warehouse) to build dashboards (e.g., Tableau or BI)
  • Project management skills, which include but are not limited to clear and concise communication; organization, time, and task management abilities; planning and scheduling; technical and research knowledge, and; adept in relationship and team building
  • Ability to automate certain data tasks with syntax and data logic (e.g., in SQL)
  • Ability to apply general statistical techniques, such as tests of difference and association (e.g., t-tests, ANOVA, correlation, regression)
  • General knowledge to perform descriptive statistics and ability to learn and apply statistical models in software packages such as IBM SPSS, SAS, Stata, and/or R using command syntax
  • Data management skills and the ability to generate, query, merge, transform, and restructure diverse data sets and account for missing, duplicated, and unmatched data using SQL and similar techniques
  • Ability to explain statistical and quantitative issues to a variety of audiences
  • Ability to produce tables and graphical analyses in software systems such as Tableau and Microsoft Excel
  • Ability to communicate with constituents in a professional and respectful manner


Required Qualifications

  • Equivalent to graduation from a four-year college or university. Additional qualifying professional experience may be substituted for the required education on a year-for-year basis
  • Three years of progressively responsible technical research or statistical experience including or supplemented by one year in the interpretation and graphic presentation of data. Graduate study in the social sciences, economics, mathematics, statistics, public or business administration or engineering may be substituted for the required experience on a year-for-year basis.


Preferred Qualifications

  • Master’s degree in education, social sciences, economics, computer science, data analytics, mathematics, statistics, public or business administration, computer or data science, or other related fields
  • Three or more years of experience in a similar function
  • Experience in higher education research, coding/programming, project management, enrollment management and/or scheduling concepts and procedures
  • Experience running statistical models and predictions (such as linear and binary regressions) on higher education data sets
  • Experience working directly in Institutional Research/Institutional Effectiveness, Assessment, and/or Data Analytics/Business Intelligence offices



Classification: Research Technician III
Anticipated Hiring Range: $6,223/month - $6,589/month
CSU Salary Range: $4,789/month - $8,664/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: May 24, 2023 through June 11, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Apr 11, 2023