Reporting to the Assistant Bursar and receiving work lead direction from the Cashiering Supervisor, the Accounting Technician performs cashiering duties, receipts, records payments to appropriate PeopleSoft accounts using TRANSACT and Flywire in the Bursar’s Office. The Accounting Technician will prepare bank deposits, post financial aid loan and scholarship checks to students after verifying eligibility and process late petitions. Also, will analyze student accounts; respond to student inquiries by interpreting complex financial records; handle the issuance of the university identification cards for students, and occasionally for staff and faculty in the Bursar's Office.
- The Accounting Technician performs cashiering duties, receipts, records payments to appropriate PeopleSoft accounts using TRANSACT Payment System
- Balance cash funds daily, prepares bank deposits; post & release departmental deposits and electronic files, and posts financial aid loan and scholarship checks to students after verifying eligibility and process late petitions
- Process Flywire International payments as well as FTB payments
- Provide quality customer service to students, parents, staff, sponsors and departments
- Research, respond and resolve customer inquiries via the cashier email box in a timely manner
- Responsible for answering department emails, phone, chat and Qless system.
- Use knowledge of student accounts and investigative skills to direct students to appropriate resources on campus
- Educate students how to better utilize the system to ensure deadlines are met and classes are secured
- Issue Tower ID Card and assist with maintenance of ID card machines
Knowledge, Skills & Abilities
- Ability to communicate with constituents in a professional and respectful manner
- Thorough knowledge of the principles and practices of financial record keeping
- General knowledge of the basic principles of accounting
- Ability to adjust accounts and prepare documentation for various reporting systems
- Thorough knowledge of TRANSACT and PeopleSoft systems
- Ability to compose and appropriately format correspondence and reports
- Knowledge of software applications: word processing, spreadsheet, database management
- Ability to perform accurately in a detail-oriented environment
- Ability to handle multiple work priorities, organize, plan work to meet and exceed customer needs and office demands
- Excellent customer service and public relations skills
- Strong written and oral communication skills
- Ability to communicate Bursar's Office policies and procedures to students in a clear, concise manner
- Any equivalent combination of education and experience which provides the required knowledge and abilities
- Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities
- Bachelor’s Degree
- Equivalent to 1-2 years of progressively responsible financial record-keeping experience which has provide the above knowledge and abilities
- Experience within the CSU or public higher education
- Experience using PeopleSoft, Transact and third party payment system
- Experience using Word Excel Spreadsheets and Google documents
Classification: Accounting Technician II
Anticipated Hiring Range: $3,973/month - $4,044/month
CSU Salary Range: $3,512/month - $5,830/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: May 22, 2023 through June 6, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).