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NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide policy can be found at and questions may be sent to

Athletic Academic Coach

Apply now Job no: 525036
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)


Job Summary

The Student Athlete Resource Center Department at San José State University supports the academic mission of the University and collaboratively works with the campus community to enhance student success. Reporting to the Associate Director of Student Athlete Resource Center (SARC), the Athletic Academic Coach provides academic coaching, counseling, analysis, and assessment to student-athletes. The coach also supports students in helping them understand California State University (CSU), San José State University (SJSU) requirements relating to their degree requirements; and Mountain West Athletic Conference, and National Collegiate Athletic Association (NCAA) athletic requirements. The Athletic Academic Coach develops, coordinates, implements, and assesses academic support and other retention services and programs for student-athletes in accordance with University policies, NCAA, and athletic conference rules and regulations. The functions and responsibilities of this position include serving as a liaison to the coaching staff of assigned teams and assisting with the development and monitoring of academic support programs of the Gadway and YUH Academic Centers.


Key Responsibilities

  • Liaise with college-based success centers and the undeclared student success center to ensure students are enrolled in appropriate courses and making progress toward their degree
  • Update student athletes’ data on official records, and collaborate with departments to monitor all student athletes’ continuous eligibility to practice and compete in intercollegiate sports
  • Prepare and submit regular reports on progress and status of SARC programming
  • Participate in college and university-wide programs and events that support student success to ameliorate equity gaps


Knowledge, Skills & Abilities

  • Knowledge of NCAA policies and procedures related to academic support
  • Basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for the purposes of effective holistic academic student support
  • Advise students individually or in groups on routine matters
  • Strong coaching skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, decision making, and use of campus resources
  • Effective communication skills (both written and verbal) with individuals/groups
  • Be available to work occasional evenings and weekends


Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
  • Three years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience


Preferred Qualifications

  • Master’s degree in Counseling, Higher Education, College Student Personnel, Social Work, Education, or a directly related field
  • Demonstrated NCAA knowledge and work experience in the academic support of student-athletes and athletic academic eligibility
  • Demonstrated written communication skills with a strong customer service background in a student-athlete focused educational setting with collegiate coaches, faculty and staff
  • Demonstrated work experience in CSU/SJSU General Education and overall undergraduate degree requirements
  • Experience with PeopleSoft and/or customer service based technology systems
  • A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling



Classification: Student Services Professional III
Anticipated Hiring Range: $5,300/month - $5,792/month
CSU Salary Range: $5,025/month - $7,159/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: March 23, 2023 through April 2, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.



Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at



Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Apr 11, 2023