Reporting to the Senior Director of Business Services, the University Risk Manager is responsible for the risk management functions of the university. This position plays a critical role in supporting a campus culture that embraces a holistic understanding and approach toward addressing key risk exposures potentially affecting the University’s ability to achieve its strategic mission. To facilitate compliance with policy and statue the incumbent’s duties are performed at varying levels of accountability including federal, state, systemwide, and institutional. These duties are carried out as a combination of the basic principles of risk management: risk identification, risk analysis, risk control (avoidance/reduction/mitigation/transference), risk financing, and claims management (risk acceptance). The University Risk Manager provides consultation and service, developing procedures and guidelines related to activities involving various forms of risk. The incumbent serves as the campus liaison to Office of General Counsel at the Chancellor’s Office for litigation. The underlying goal of these activities and duties is to support a shared culture of strategic risk management embedded in all activities across the institution.
- Receive, investigate, and resolve difficult and complex complaints and requests
- Maintain a collegial, comprehensive, and common-sense approach to managing risks across the institution through presentations, policies, and consultation
- Coordinate insurance with the CSU Chancellor’s Office and pooled risk management authority (CSURMA)
- Work closely with constituents (employees, management, department heads, union representatives, faculty, students, the public, adjusters/examiners, police, medical personnel, and attorneys) to protect the resources and reputation of the campus community
- Develop comprehensive and accessible risk policies, procedures, and guidelines
- Oversee SJSU risk management claims review process and advise on the proper payment of claims against the university in collaboration with campus leadership and the Office of General Counsel
- Manage visitor and student accident reporting
- Manage insurance processes including but not limited to foreign travel requests, special events, inland marine, sports camps
- Manage university drivers program including Drivers Training via CSU Learn and fleet risk management
- Oversee Minors on Campus project in coordination with campus, auxiliaries, and Chancellor’s Office utilizing Praesidum resources
- Oversee Auxiliary Risk Management on behalf of Spartan Shops Inc via AORMA and others as needed
- Facilitate regulatory and CSU compliance and safety; business continuity, and audit advisory services through coordination with various business units on campus such as Environmental Health & Safety, Emergency Management, and Workers Compensation
Knowledge, Skills & Abilities
- Knowledge of risk management practices, procedures involved in investigation, evaluation, adjustment, and settlement of claims; loss control measures and policies; claims management procedures
- Excellent written and verbal communication skills, including ability to create and deliver effective presentations (live and virtual) to audiences of varying skill and knowledge
- Ability to provide in-depth contract analysis and risk review to support Strategic Sourcing in university partnership agreements
- Ability to identify and formulate strategies to address potential risk issues
- Ability to interact effectively with personnel at all organizational levels and function in stressful situations which require negotiations and/or persuasion
- Ability to collect, interpret, and evaluate date, validate conclusions, define and select appropriate alternatives
- Ability to read and interpret a variety of complex policies, contracts, and regulations pertaining to insurance coverage for personal injury, property damage, medical malpractice, and other loss liability
- Ability to write complex reports in a clear, complete and concise manner
- Knowledge of applicable Cal/OSHA safety laws and regulations, provisions of California Vehicle Code, Government Code, Public Contract Code
- Certification in risk management, claims administration, or related fields
- Three years of progressively responsible experience in risk management, contract management or related fields
- Bachelor’s Degree in business or public administration
- Public sector experience
- Higher education experience
Classification: Administrator II
Anticipated Hiring Range: $8,334/month - $9,667/month
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: January 24, 2023 through February 12, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).