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NOTE: The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The systemwide policy can be found at and questions may be sent to

Assistant Director for Scholarship Programs

Apply now Job no: 517703
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


Job Summary

The Assistant Director for Scholarship Programs will perform functions under limited supervision of the Associate Director of Financial Aid Counseling, but works independently to provide a variety of coordinating and advising services in support of Financial Aid Counseling. The position administers the scholarship programs and related office functions to include maintaining scholarship applicant and award information in the Academic Works Database, interact with academic departments in the applicant selection process, markets scholarship application information, responds to scholarship inquiries, and verifies initial and continued eligibility for various scholarship programs.


Key Responsibilities

  • Administers and coordinates categories of scholarships including donor directed, departmental, and campus based.  Makes recommendations on CSU and departmental scholarships and selects scholarship recipients based on application data and in person interviews.  Assists and meets with Director and/or Assistant Director to determine scholarship priorities, policies, and procedures    
  • In coordination with the Director, oversee the planning an organization of the day-to-day operations of the office as they relate to scholarships
  • In coordination with the Director, provide oversight of the scholarship application process, selection of recipients and awarding process. Coordinate new scholarship applications to provide a standardized format for the core elements common to all applications.  Oversee the collection, preparation, screen, and distribution of materials for scholarship selection committees
  • Collaborate with the Management Team to analyze data and office practices, and recommend policy or procedural changes for all scholarship aid programs for inclusion within the Scholarship Policies and Procedures Manual for the office and another for our campus partners
  • In coordination with the Director, oversee the process of providing education, guidance, and support to the campus community, in particular, scholarship chairpersons and development personnel, on scholarship issues and processes
  • Coordinate with the SJSU University Advancement Office to determine the annual allocations (funds available for awarding) for the scholarship accounts for each academic year and report the allocations to the appropriate departments in a timely manner through database reports
  • Maintains knowledge of financial aid programs, including Pell, Federal, FWS, and Cal Grant. Keeps current and interprets federal, scholarship eligibility criteria and office practices as related to the awarding and disbursement of scholarships.
  • Assists and communicates to students and parents the applicant process award cycle and answers questions related to Financial Aid and Scholarship award process at San Jose State University
  • Attends conferences and seminars regarding financial aid eligibility criteria and processes
  • This position provides work lead direction to a group of professional staff
  • Responsible for the performance of the work of others while at the same time participating in the work itself
  • Coordinates, trains, instructs, guides, checks, monitors, and corrects the work of others in order to maintain levels of productivity and quality


Knowledge, Skills & Abilities

  • Ability to interpret and explain policies to various staff members and students
  • Knowledge of individual counseling techniques and working knowledge of student services programs to which immediately assigned
  • Ability to advise students individually and in groups on FASO matters
  • Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
  • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals, colleges and students analyze and define the problem, draw valid conclusions, and project consequences of various alternative courses of action
  • Ability to compose and appropriately format correspondence and reports
  • Knowledge of software applications such as word processing, spreadsheet, and database management
  • Knowledge of automated student financial aid systems and database management
  • Ability to understand the academic year and processing cycles
  • Ability to develop and maintain a thorough knowledge of admissions and evaluation policies and procedures
  • Ability to provide high quality customer service in a high demand environment
  • Ability to work collaboratively with students, staff, faculty, and administrators
  • Ability to effectively train, develop, & supervise staff
  • Ability to independently research answers to questions and make appropriate contacts of information and resolution of pertinent issues
  • Ability to function independently and organize workload with close attention to detail
  • Ability to manage multiple tasks and timelines and make appropriate decisions following campus policies and procedures


Required Qualifications

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related
  • Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.


Preferred Qualifications

  • Master’s Degree in higher education or similar field
  • Experience within last five (5) years coordinating a Scholarship Program or similar program (advertising, review of applications, selection, processing of awards, disbursing of funds, etc.)
  • Experience in leading one or more staff members in their work assignments
  • Experience working with federal, state regulations, and maintaining compliance and program integrity
  • Experience with PeopleSoft or financial aid software programs, including database management
  • Excellent written communication skills



Classification: Student Service Professional IV
Anticipated Hiring Range: $5,450/month - $5,623/month
CSU Salary Range: $5,351/month - $7,633/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: August 31, 2022 through September 14, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Aug 31, 2022