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NOTE: The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Realtime Captioner

Apply now Job no: 515461
Work type: Staff
Location: San José
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Part Time, Student Services

 

Job Summary

*This position is on a 10/12 Pay Plan, which means working 10 months per year, yet having salary paid out over 12 months. The months off are June and July. The compensation rate listed above reflects a 10/12 or .80 proration of a full month’s salary.* 

Under the direction of the Accessible Education Center Director and the supervision of the Deaf and Hard of Hearing (DHOH) Program Coordinator, Realtime Captioners provide immediate verbatim translation of spoken English into text using court reporting methods, a steno machine, realtime technology, software and a laptop computer. The consumer(s)’ reads the text on a laptop computer screen or other display device as it is being created in such settings as the classroom and/or other academic, instructional or administrative situations. The Captioner does not summarize information, but provides a complete transcription of all spoken words and environmental cues. Incumbents often provide consumer(s) with a final, edited transcript.

 

Key Responsibilities

  • Provide real time captioning with the speed and accuracy needed for classroom lectures, academic activities and campus events with an easily readable format; to provide a communication link between the student and instructor
  • Maintain and upgrade steno-captioning academic dictionary and create and edit transcripts
  • Provide transcripts in a timely manner
  • Remain current regarding developments, trends, techniques and technology in the field of teal time captioning
  • Caption at 180 words or more per minute with a high level of accuracy
  • Transport equipment to classrooms and other sites
  • Set-up real time captioning equipment with minimal distraction in all settings
  • Analyze and troubleshoot basic equipment and software problems
  • Assists faculty in supporting effective communication in compliance with ADA, Section 504 and Section 508 of the Federal Rehabilitation Act of 1973 and the CSU Accessible Technology Initiative (ATI)
  • Performs assigned administrative tasks and other related functions as required by the University

 

Knowledge, Skills & Abilities

  • Knowledge of complex subject matter that provides fluent, accurate, and specific translation while performing real time captioning
  • Ability to maintain confidentiality, adhere to RID Code of Conduct, and appropriately handle sensitive communications with students, employees and external agencies
  • Ability to perform accurately in a detail-oriented environment
  • Possess strong organizational skills
  • Through knowledge of business methods, procedures and practices, English grammar, business writing, punctuation and spelling
  • Ability to compose and appropriately format correspondence and reports
  • Demonstrated knowledge of Deaf culture and working knowledge of the Deaf Community
  • Ability to advocate effectively for students with disabilities working with university personnel
  • Ability to maintain confidentiality, adhere to RID Code of Conduct, and appropriately handle sensitive communications with employees and external agencies

 

Required Qualifications

  • Formal training in court reporting and steno methods to meet position requirements is required
  • Six to twelve months of experience providing real-time captioning services

 

Preferred Qualifications

  • Certificate of Completion from a Court Reporting Program
  • Experience working with students with disabilities
  • Experience in higher education

 

Compensation

Classification: Realtime Captioner
Anticipated Hiring Range: $4,028/month - $4,800/month (10/12 plan at 0.8 FTE)
CSU Salary Range: $4,028/month - $8,748/month (10/12 plan)

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

 

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: June 16, 2022 through June 30, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

 

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

 

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

 

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

 

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

 

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

 

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Last Updated May 23, 2022