The Director for Student-Athlete Success Services (SASS) works independently under the direction of the Assistant Vice Provost Undergraduate Advising and Success to develop and oversee robust student support for student-athletes to contribute to their academic success at SJSU. The Director also collaborates closely with the Senior Associate Athletic Director for Compliance. The incumbent develops and implements student service and operational academic service programs to promote the academic and life skills success of student-athletes.
As the main point person for the coaching staff for 23 teams, the Director for SASS directs, maintains, and assesses the effectiveness of the student-athlete academic and student support services. This includes researching alternatives for program improvements, directing the professional tasks related to student-athlete support implementation, maintaining records, preparing reports, assessing effectiveness through surveys and other mechanisms and making recommendations. The Director for SASS manages all SASS team members, serves as the primary unit liaison to appropriate committees and work groups, and manages the SASS operating budget and both Student Success, Excellence & Technology funds and NCAA Academic Enhancement Funds. Working independently, under general supervision, the Director for SASS provides vision and develops, oversees, maintains, and assesses academic support and other retention services and programs for student-athletes in alignment with SJSU student success efforts and in accordance with university policies, NCAA, best practices and affiliated conference rules and regulations to ensure their progress towards degree/continuing eligibility.
- Coordinates academic resources to achieve departmental initiatives and benchmarks (e.g. APR, Graduation Rates, NCAA Academic Eligibility, Student Retention, Course Completion and GPA goals)
- Directs staff to ensure timeliness and accuracy of the NCAA academic certification process of student-athletes
- Provides oversight and leadership with regards to NCAA academic requirements and continuing eligibility
- Facilitates the overall planning, designing, implementation, and effectiveness of various student-athlete academic services
- Directs staff and ensures training on and compliance with FERPA rules and regulations with the maintenance of student records and sensitive reports with protected information
- Coordinates academic student-athlete support, academic plans, retention, eligibility, student-athletes in academic jeopardy, and graduation in conjunction with the student’s Success Center
- Supervises bi-annual grade reports distributed to head coach and Athletic Senior Staff
- Hires, trains, manages and evaluates unit staff
- Oversees the staffing and coverage of both the Gadway Academic Center (South Campus) and YUH Athletic Academic Success Center, which provides non-traditional work hours and weekends support to students
- Collaboratively reviews all Summer Bridge and summer school requests from coaches and student-athletes with the Senior Associate Athletic Director for Academic and Student Services
- Works closely with the Assistant Athletic Director for Compliance during the approval process for payment of fees for student-athletes on athletic aid
- Manages the course selection/selections for Summer Bridge and secure courses with department chairs every spring semester in preparation for summer
- Serves as a member of the NextSteps Committee, Enrollment Management Leadership Team, Director’s Council (within Athletics), and other relevant academic-related campus committees
Knowledge, Skills & Abilities
- Management knowledge and skills in the development, implementation, and evaluation of support programs
- Ability to direct training programs for professional and student staff
- Knowledge of various learning styles as well as cultural identities and differences
- Ability to interact effectively with students, staff, faculty and other members of the community with excellent skills in written and oral communication
- Ability to write reports, business correspondence, and procedure manuals
- Knowledge of principles of individual and group behavior, techniques used in counseling and learning
- Ability to perform accurately in a detail-oriented environment under time-sensitive conditions while handling multiple work priorities, as well as organize and plan work project
- Ability to write and secure grants and other external funding opportunities
- Bachelor’s Degree
- Three years of work experience with some combination of these areas: assessment, co-curricular development, and racial justice
- Master’s Degree
- Five years of experience in a higher education or related setting and leading programs that build co-curricular programming
- Experience in developing, implementing, and leading Athletic programs, with demonstrable outcomes
- Experience in developing assessment programs and/or providing training to others on the topic of assessment
- Published work or conference presentations on the topics of athletics, assessment and/or co-curricular development
Classification: Administrator II
Hiring Range: Commensurate with experience
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
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