Under the general direction of the Director for Residential Life, the Assistant Director for Residential Life for Educational Development is responsible for the development and management of a comprehensive Residential Life Program for almost 4,200 residents living in University Housing Services. The program includes the day to day operation of four residence halls housing 2,100 first year students and two apartment complexes housing 2,100 upper division students, graduate students, faculty, and staff.
The Assistant Director for Residential Life for Educational Development has significant responsibility for residential curriculum oversight, crisis management, administrative duties, budget, communication within and outside the university, and other related activities with additional specific responsibility for managing professional and paraprofessional staff training; administering a centralized conduct process and adjudication; overseeing educational and social programming and engagement efforts; and coordinating major events and projects. The Assistant Director for Residential Life for Educational Development works cooperatively with all UHS staff in support and implementation of the UHS mission. The position requires political acumen as it interfaces with the media, legal council, parents, President’s Cabinet, and other key stakeholders. This position also involves complex collaboration with a variety of entities including, but not limited to Student Affairs, University Personnel, University Police, Counseling Services, Student Health and Wellness, academic colleges, Student Involvement, and campus auxiliaries.
- Directs and supervises Residential Life staff which includes up to Residential Life Coordinators. Provides indirect supervision to the staff of the evening Housing Security Officer Program and will interact with University Police.
- Develops and coordinates professional development programs for personnel utilizing the ACUHO-I standards for leadership competencies as a tool for supporting the employee’s development as a Student Affairs professional.
- Reviews and revises procedural manuals and other documents used by residential life staff for instruction and supervision.
- Supervises residential life personnel, including periodic reviews and evaluation, planning and overall development of on-going staff training, and the provision for appropriate staff development opportunities.
- Responds as live-on first administrative contact for crisis intervention and management with Residential Life Coordinators on call 24 hours a day.
- Alternates assuming 24-hour on-call duty with the other Assistant Directors and/or Director for Residential Life, ensuring continuous coverage for all residences.
- Communicates horizontally and vertically in UHS regarding crisis situations, and keeps others in the area informed of developments affecting their functions.
- Assumes full range of Residential Life management duties and program responsibilities in the absence of Director for Residential Life.
- Prepares progress reports to inform supervisor of project status and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions.
- Intervenes and interfaces with students and parents when issues become escalated.
- Plans ongoing training and development throughout the year, such as all-staff meetings and educational in-services as determined.
- Provides oversight of the Residential Curriculum and works with the team to insure that curriculum is in alignment with the goals of the university and Student Affairs.
- Initiates and leads programming and engagement efforts that promote appreciation of diversity and civility within the residential community and manages their implementation.
- Develops programs, writes informational publications, and provides training to create an environment that attracts and supports a diverse residential population.
- Assists in the management of an annual Residential Life budget of $650,000 for daily operating expenses.
- Advises and counsels students on social, personal, cultural, academic and disciplinary issues.
Knowledge, Skills & Abilities
- Demonstrated excellent written and oral communication skills.
- Demonstrated ability to effectively lead others and communicate with diverse individuals.
- Demonstrated ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.
- Demonstrated ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance.
- Knowledge in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.
- Ability to develop, propose and effectively administer an annual budget.
- Working knowledge of various software applications to include word processing, presentations, and spreadsheets and databases.
- Master’s degree required from a four year college or university in Higher Education or a related field
- Three years of progressive experience in Residential Life
- Five years of progressive residence hall experience
- Progressive supervision experience
- Staff training and development experience
- Residential Curriculum experience
- Project Management experience
- Experience providing education and training about diverse populations
Classification: Administrator I
Hiring Range: Commensurate with experience
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
- Letter of Interest
All applicants must apply within the specified application period: May 6, 2022 through May 23, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
CSU Vaccination Policy
The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to email@example.com.
Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.
The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.
SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)
All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at firstname.lastname@example.org.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at email@example.com.
Equal Employment Statement
San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).