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NOTE: The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at and questions may be sent to

Instructional Support Technician III

Apply now Job no: 504031
Work type: Staff
Location: San José
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Education Support Professionals


Job Summary

The Instructional Support Technician III will be reporting to the Director of Resources & Operations and receiving work lead direction from the Department Chair, the Instructional Support Technician works with minimal supervision to provide administrative support and perform comprehensive instructional support services for the Physics & Astronomy department and its labs. The primary purpose of the IST is to ensure that all resources needed for classroom and laboratory instruction are provided appropriately and on time.


Key Responsibilities

  • Oversees comprehensive support services for all sections of the Physics Laboratories
  • Serves as lead technician and provides direction to other technical staff and student assistants
  • Coordinates work schedules and provides training for technicians and student assistants
  • Maintains records and develops a calendar of supplies, materials and equipment needed for the semester
  • Tracks and maintains lab equipment and material; develops schedules for minimizing downtime of equipment, this includes working with heavy and high-tech instruments that require special expertise to set up and operate
  • Arranges for repair and overhaul of technical and scientific equipment
  • Responsible for setting up instructional materials as the request of faculty, this may include being available 24/7 for instructional periods
  • Works with faculty and students on projects and research by providing materials and equipment
  • Develops and implements laboratory policies and procedures
  • Ensures all faculty and students using teaching laboratories adhere to safety policies and procedures
  • Ensures Standard Operating Procedures and protocols are maintained and applied
  • Maintains contact with faculty and students and solicits feedback for improved services
  • Prepare purchase requisitions, confer with vendors and maintain records as required
  • Works with department analyst to manage purchases within budget and ensure policies and procedures are followed appropriately
  • Assists the chair in fiscal research and analysis, if needed
  • Serves on Department Safety Committee and advises faculty representative to College Safety Committee
  • Prepares and submits reports as requested and required
  • Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
  • Recommends initiatives and changes to improve quality and services


Knowledge, Skills & Abilities

  • Knowledge of the principles and methods related to performing support services
  • Working knowledge of, and ability to operate laboratory equipment
  • Thorough knowledge of the general methods, procedures and practices used in physics and astronomy laboratories
  • Knowledge of the materials and supplies related to the curriculum in physics and astronomy, their characteristics, and uses
  • Ability to operate and repair technical and scientific equipment
  • Ability to develop off-campus resources related to physics and astronomy for obtaining materials or equipment
  • Ability to follow university, county, state and federal policies relevant to laboratory safety
  • Excellent oral communication and customer service and public relations skills
  • Working knowledge of common software applications: word processing, spreadsheet, database management and G-Suite
  • Ability to quickly learn and apply a variety of state, federal, CSU and SJSU policies and procedures
  • Thorough knowledge of methods, procedures and practices; English grammar, business writing, punctuation and spelling
  • Ability to compose and appropriately format correspondence and reports


Required Qualifications

Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. A combination of education and experience will be considered.


Preferred Qualifications

  • Bachelor’s Degree in Physics, Astronomy or Equivalent 
  • Experience in TAing and/or supporting laboratory courses in Physics and/or Astronomy and/or educational background in these areas



Classification: Instructional Support Technician
Anticipated Hiring Range: up to $6,248/month
Salary Range: $4,283/month - $7,430/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.


Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: December 16, 2021 through January 2, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.


Contact Information

University Personnel


CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to


Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).


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Last Updated Sep 13, 2021